In most cases, patients diagnosed with coronavirus can be safely transported. To ensure a secure transfer, we use sophisticated mobile isolation technology. This technology prevents the spread of infection to others during transportation and allows us to provide the patient with the best possible care.”
Our motto is “We help everyone.” We offer evacuation, repatriation, and ambulance flight services from anywhere in the world. Whether you need our assistance in Malaysia, Singapore, Indonesia, or any other location, we can organize international ambulance flights and repatriations while ensuring the highest quality medical care. Below is a list of all the airports we operate from, organized by continent and country.
The price of the flight is determined by various factors, such as the route of the journey, the patient’s condition and the level of medical attention they require, the type of aircraft we use, its availability, and the urgency of the flight.”
No. Since most clinic physicians are unaware of the intensive care options available on an air ambulance, they frequently declare patients to be unfit for flight. Fact: The final say on a patient’s condition and suitability for travel always rests with our medical professionals. You are under no obligation to accept the hospital staff’s determination that a patient is not fit to fly. Speak with us, and we’ll assist you in locating the ideal answer.”
Our medical department will make a decision regarding the suitability of a patient to fly before the flight. If they determine that the patient is well enough to travel, you can sign the declaration and depart the hospital. Our flight physicians are experienced and knowledgeable in determining whether a patient is fit to travel. Our aircraft are equipped with specialized medical equipment to handle patients in need of intensive care for safe transfer on our ambulance and repatriation flights worldwide.
n the majority of nations, patients cannot be detained against their will in hospitals. However, there are instances where hospital staff members may obstruct the release of a patient due to an apparent language barrier, lack of motivation, or lack of comprehension. In such cases, if necessary, you may insist on the patient’s release from the hospital and emphasize that you are taking this action on your own initiative. If the hospital still declines, please do not hesitate to get in touch with us. We can typically find a solution, even in complicated situations.
Hospitals will occasionally refuse to release a patient or turn over medical records on the grounds that they are too sick to be relocated. There are a variety of factors that go into these choices, but one common one is the treating physician’s desire to avoid accountability for the patient’s negative outcomes. However, as our flight medics handle all aspects of the air ambulance service, this worry is unjustified. Whether the patient is well enough to be relocated will ultimately be determined by them.
Our flight physicians are in the greatest position to determine whether or not the patient is suitable to travel because they have a wast knowledge and expertise in the medical flights. Reach out to us; we will assist you in reuniting with your loved one.
Ensuring the health and safety of the patient is our top priority. We understand how crucial it is to transport the patient to their home country as soon as possible, therefore, we will make arrangements for an ambulance flight without delay, even if we do not have all the necessary paperwork at the moment. The complete documentation is not a barrier to airborne repatriation, and the medical notes and other paperwork can be submitted later. Generally, we require the patient’s travel documentation, such as passports and visas, along with their medical records from the clinic or hospital where they received treatment. Our team of multilingual doctors will carefully review the patient’s medical notes before the medical repatriation, and if needed, they will be translated. Furthermore, we are always available to assist the patient and their family members in applying for a visa if required.
The ability to transport a wheelchair on an ambulance aircraft depends on its size. Foldable and compact wheelchairs are usually not a problem, but advance registration is still necessary. However, larger wheelchairs that are powered by battery or electricity can only be transported on larger medical flights due to their size.
While your family physician may accompany you on the transfer, they do not take the place of a highly qualified medical flight professional.
We are here to assist you in every possible way to make your stay as comfortable as possible. We can help you with everything, starting from contacting the clinic you want to visit, managing the required paperwork, and obtaining a visa to booking ambulance flights and arranging ground transportation. Furthermore, we provide skilled and multilingual staff to take care of you during your treatment overseas. Our team is here to make sure that your medical care abroad is hassle-free and comfortable.
There is no definitive answer to this question because the coverage offered by insurance companies varies from case to case. While some insurance providers will cover all expenses, others will only cover a percentage of the costs. If you want to discuss your insurance plan and the chances of your insurer covering the expenses, please contact us.
Our organization has a fleet of air ambulances that are positioned at strategic locations. We also have a team of skilled medical specialists on standby to facilitate repatriations from overseas. We can arrange for such repatriations with just an hour’s notice. In cases where special permits, including visas, are required, we can expedite the process.
By phone: +603 78095902 or via email at lifedot@myjets-asia.com. If you are contacting us from outside the country, please refer to the phone numbers listed below. Alternatively, you may use the contact form provided on our website. We are happy to offer a free call-back service. After speaking with you to understand your needs, we will provide you with a free estimate. You will have ample time to consider our proposal before we follow up with you. Once we have completed all flight arrangements, we will send you a written quotation with all the flight details (such as flight time, meeting location, pick-up time, etc.). If you accept our offer, we will proceed with organizing the return trip and obtaining the necessary permits.
The decision of whether a patient is fit to travel is made by the accompanying medic, who has the responsibility for the patient’s safety during the flight. Our flight doctors are experts and are in the best position to assess a patient’s condition. In critical situations, our doctor will involve the patient’s family and, if needed, confer with the treating physician. Patients who are in a coma or those who have had a stroke or heart attack are securely transported by air ambulances as most of them require critical care equipment. Patient welfare is our top priority, and each flight is carefully planned to ensure tranquility. All repatriations are planned with the help of flight planners and specialist physicians. We provide condition updates, and, if required, arrange for pre-flight doctor-to-doctor meetings to reassure the patient’s relatives and ensure the best possible medical care during the journey. To provide our patients and their families peace of mind, we promise the best medical care available throughout the journey, both by flight and on the ground.
In most countries, it is common practice to provide patients or their families with quick access to medical records pertaining to the patient’s condition. It is important to be aware of your legal rights in case a medical facility refuses to produce documents or hand over medical records. If you are unable to obtain the necessary medical documentation, please feel free to contact us. We would be happy to work with you to find a solution. Hospital doctors may sometimes be too busy to complete paperwork, so in such cases, a conversation between our flight medics and the doctor can be very beneficial.
Our team comprises of individuals who are proficient in multiple languages, which proves to be very useful when interacting with medical personnel across the globe. Our staff is available round-the-clock to assist you in communicating with clinics and healthcare providers worldwide. If needed, we can also provide you with support anywhere in the world through the use of multilingual doctors or interpreters. To ensure effective communication, we make an effort to have medical professionals who speak the patient’s native language on board our air ambulance, based on the patient’s location.
Patients are usually allowed to bring at least one family member with them on an air ambulance flight. In some cases, we may have room for additional companions and their belongings depending on the type of aircraft used and the patient’s condition. Our services are available 24/7 and we are happy to create a personalized transportation plan to suit your needs.
When it comes to medical flights and international repatriations, passengers are usually allowed to carry hand luggage. However, the amount of luggage allowed may depend on the size of the aircraft. For instance, most Learjets have limited storage space due to the presence of medical equipment and only permit one piece of hand luggage per passenger. On the other hand, larger ambulance planes can accommodate more luggage, especially if the patient is being transported in one. If you anticipate carrying a lot of luggage, you may consider booking a larger plane. Additionally, if you have any inquiries about luggage transfer, we would be happy to assist you
At our healthcare facility, we offer our patients bed-to-bed services. This means that we take care of the patient’s transfer from the hospital to the aircraft, and then from the airport to the clinic of their choice via ambulance. If you prefer to arrange ground transportation on your own, we are happy to assist you with that as well. Please note that if you choose to employ an ambulance helicopter, there is no need for ground transportation as it can land and take off at the hospital or nearby.
Air ambulances are equipped with customized intensive care units that can meet the specific requirements of the patient before takeoff, depending on the type of aircraft. This allows us to provide excellent critical care during the flight. The standard medical supplies on board an air ambulance include: – A vacuum-mattressed Lifeport Intensive Care Unit with patient loading mechanism – A 6,000-liter central oxygen tank and an optional reserve tank – An intensive care transport monitor with various parameters – A small-sized monitor and defibrillator system – An intensive care respirator for complicated artificial respiration conditions – A transportable blood gas analyzer – A satellite phone for international communication. This list provides an illustration of the kind of gear that can be transported. Our medical professionals may add any additional equipment they believe the patient may require before the flight
Air ambulances are equipped with a highly skilled medical crew and two pilots. Depending on the patient’s condition and requirements, additional equipment can be added to the aircraft. Most air ambulances are designed to accommodate critical care gear and can be further customized as needed.
